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Privacy Policy

getyourbuddies.com · Buddy System LLC · Last updated: April 2026

Questions? Email us at info@getyourbuddies.com

This Privacy Policy describes how Buddy System LLC ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from getyourbuddies.com (the "Site"). Last updated: April 2026.

Personal Information We Collect

Information you provide When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card numbers are processed by Shopify's secure payment infrastructure and not stored by us directly), email address, and phone number. We refer to this as "Order Information." Information we collect automatically When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and the cookies installed on your device. We also collect information about how you interact with the Site, which pages you view, and what referred you here. We refer to this as "Device Information." We collect Device Information using the following technologies: • Cookies — data files placed on your device that often include an anonymous unique identifier. We use cookies for site functionality, cart tracking, and cart abandonment communications. For more information, visit allaboutcookies.org. • Log files — track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. • Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site. • Meta Pixel — a tracking tool provided by Meta (Facebook) that we use to measure the performance of our advertising campaigns, understand how visitors interact with our Site after seeing our ads, and enable retargeting. Meta may use this data in accordance with its own privacy policy, available at facebook.com/policy.

How We Use Your Personal Information

Order fulfillment We use Order Information primarily to fulfill orders placed through the Site, including processing payment, arranging shipping, and providing order confirmations and invoices. Marketing communications When in line with your preferences, we use your contact information to send you information about our products, promotions, and updates via email. We use Klaviyo as our email and SMS marketing platform. Klaviyo may process your data in accordance with its own privacy policy. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email. SMS communications If you have opted in to SMS communications, we may use your mobile number to send you order updates and promotional messages via Klaviyo. SMS opt-in data and consent status will never be sold to any unaffiliated third parties. You may opt out at any time by replying STOP to any text message. Analytics and optimization We use Device Information to help us screen for potential risk and fraud, and to improve and optimize our Site through analytics about how customers browse and interact with us, and to assess the success of our marketing campaigns. We use Google Analytics and Google Ads tags for this purpose. You can learn more about how Google uses your information at policies.google.com/privacy.

Sharing Your Personal Information

We share your Personal Information with third parties only as necessary to operate our business and provide our services: • Shopify — powers our online store and processes payments. See shopify.com/legal/privacy. • Klaviyo — provides our email and SMS marketing platform. • Meta — receives data via Meta Pixel for advertising and analytics purposes, including ad performance measurement and retargeting. See facebook.com/policy. • Google — receives data via Google Ads and Google Analytics tags for ad performance tracking, conversion measurement, and site analytics. This includes activity on YouTube ads if applicable. See policies.google.com/privacy. • TikTok — receives data via TikTok Pixel for advertising and analytics purposes, including ad performance measurement and retargeting. See tiktok.com/legal/privacy-policy. • Shipping carriers — receive your name and address to fulfill and deliver orders. We may also use additional advertising and analytics tools from third-party platforms as our marketing channels evolve. Each platform's use of data is governed by their respective privacy policies. We do not sell your personal information to any third parties. We may share your information as required by law, including to comply with a subpoena, search warrant, or other lawful request for information.

Your Privacy Rights

All users You may opt out of marketing communications at any time by clicking "unsubscribe" in any email, replying STOP to any SMS, or emailing us at info@getyourbuddies.com. You may also request to view, correct, or delete the personal data we hold about you by contacting us at info@getyourbuddies.com. California residents (CCPA) If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): • The right to know what personal information we collect about you and how it is used and shared. • The right to request deletion of your personal information, subject to certain exceptions. • The right to opt out of the sale of your personal information. We do not sell personal information. • The right to non-discrimination for exercising your privacy rights. To exercise any of these rights, email us at info@getyourbuddies.com with your name, email address, and the specific right you wish to exercise. We will respond within 45 days. European residents (GDPR) If you are a European resident, you have the right to access, correct, update, or request deletion of the personal information we hold about you. You also have the right to object to processing of your personal information or to request that we restrict processing. To exercise these rights, contact us at info@getyourbuddies.com. Note that your information will be transferred outside of Europe, including to the United States.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (including pixels, tags, and web beacons) for functionality, analytics, and advertising. You can control the use of cookies through your browser settings. To opt out of interest-based advertising, visit optout.aboutads.info or networkadvertising.org/managing/opt_out.asp. Note that disabling certain cookies may affect the functionality of the Site. We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We may retain certain information as required by law or for legitimate business purposes.

Minors

The Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us with personal information, please contact us at info@getyourbuddies.com and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at info@getyourbuddies.com.

Questions about privacy? Contact us at info@getyourbuddies.com

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© 2026 The Buddy System LLC. All Rights Reserved.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent disease.

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